Library Systems Support Officer

0.63 FTE, permanent, part-time time positionSalary at MOA 3 commencing at $82,191.74 + 11.5% superannuation.Values based organisation supporting work-life balance.About usThe City of Unley is a vibrant and dynamic local council that provides a range of valued and diverse services to the surrounding community. Centrally located on the city fringe, less than 4 kilometres from the Adelaide CBD and within easy commute from many areas.The Council takes pride in engaging with our community across all areas, including but not limited to local business initiatives, community events, arts, environmental sustainability, development services, community services and volunteering programs and more.We are passionate leaders in many fields and believe that what we do makes a positive difference to our community.About the roleThis role is to provide support for the Coordinator Library Systems in day-to-day operations and assist with maintenance of the Library Management System and Library IT resources/equipment to ensure efficient and effective operations.Working hours are as proposed on the attached roster across 7 days per week and the position will work across both Unley and Goodwood Library branches.In this role you will be responsible for:Participate in and contribute to the objectives and initiatives of the Library Team.Assist the Coordinator Library Systems in researching and implementing new technologies.Provide training and support to library staff and volunteers so they can effectively operate library systems and equipment and can assist customers to use them.Operate as a point of contact for staff and internal and external providers in resolving problems relating to the Library Management System and Library IT resources.Liaise with Council ICT to resolve IT issues.Assist customers to use information technology, including both hardware and software, and troubleshoot equipment as required.Demonstrate the City of Unley values when working with others and the community.About youTo succeed in this role, you will have:Previous experience in a customer service environment.Ability to acquire and maintain knowledge of the collections, electronic resources, and other library materials to effectively undertake enquiries and assist customers to meet their needs.Demonstrated knowledge and understanding of literacy development and resources is essential.Sound knowledge of public library aims and objectives, policies, and procedures.Proficiency in the use of Microsoft Suite of Applications, 365 and internet technologies.It is a requirement that you hold a Department of Human Services (previously DCSI) screening or have the ability to obtain one as a part of the recruitment process.The Unley Employee ExperienceWe recognise, the need to create environments that enables employees within the organisation to thrive and provide innovative and outstanding services to our community.  We provide a flexible, supportive, and inclusive environment that encourages professional development.  Our outstanding conditions of employment and benefits are designed to attract and retain the best people, as a member of our team, you will benefit from:Competitive salary and conditions.Salary sacrifice contributions to your nominated Superannuation fund.Generous support for your ongoing education and development.Complimentary insurance to protect your income.Comprehensive programs designed to improve your health and wellbeing.Work within a dedicated, professional library team.More informationAll enquiries and applications will remain private and confidential. Position specific enquiries can be directed to Martine Caltabiano, Coordinator Library Systems, on (08) 8372 5482.Applications should include a Cover Letter and Resume expressing the skills, experience and qualities you can bring to this position and why you would like to join the City of Unley Library team.Applications close of business Sunday 28 July 2024.Pre-employment requirements: The position is subject to satisfactorily meeting the following employment requirements:General Employment Probity CheckFacet 5 Personality Profiling Everyone Belongs at Unley…As part of our commitment to creating a diverse and inclusive workplace, this role is open to candidates seeking workplace flexibility. We invite candidates of all ages and culturally diverse backgrounds including people living with a disability and First Nations People to apply.We are committed to making reasonable adjustments to provide a positive, barrier free recruitment process and a supportive workplace. Please refer to the Manager’s contact details above for any support you need along the way.#S-DNI Position Description Working Roster AUD Unley 5061